Village Directors 

Village of Schaumburg Executive Staff
(back row l-r) Fire Chief Dave Schumann, Chief of Police James Lamkin, Transportation Director Karyn Robles, Village Manager Brian Townsend, Community Services Director Kathleen Tempesta, Director of Engineering and Public Works, David L. Lawry, and Information Technology Director Peter Schaak

(front row l-r) Cultural Services Director Betsy Armistead, Human Resources Director Patty Hoppenstedt, Assistant Village Manager Paula Hewson, Community Development Director Julie Fitzgerald, and Finance Director Lisa Happ

How to contact the Village Manager and Department Directors

The village encourages communication with its residents. Contact the individual Department Director by telephone or send that person an email by clicking on the name of the person you want to contact. 

Village Manager
Brian Townsend

The Village Manager oversees daily operations of the village. The manager prepares information for the village board and its standing committees, communicates board policies to village departments and monitors their implementation, develops and presents the annual budget to the village board, and supervises all departmental operations, employees, and programs.

Assistant Village Manager
Paula Hewson

Provides support to the Village Manager as well as assistance in establishing vision, creating annual goals, and supervision for the nine departments that provides these programs and services. Serves as Acting Village Manager in the absence of the Village Manager. Additionally, serves as lead on the negotiating team for the village’s six collective bargaining agreements and on Capital Improvement Plan development; manages consultant for the village’s Office of Professional Standards (OPS), which includes providing guidance on departmental rules and regulations and village policies and procedures for sworn and non-sworn personnel; acts as liaison between department directors and consultant during investigations; organizes and maintains OPS records; and provides oversight over the Legal Division.

Director of Community Services Kathleen E. Tempesta 847.923.4718

As Director of Community Services, interacts with residents, businesses, and others who come in contact with the village by responding to inquiries for information or assistance. Optimizes knowledge of and identification of the village through active communication and promotion of its activities, events, programs, and services.  Provides oversight for the Divisions of Human Services, Public Health & Nursing, and Public Relations.

Director of Finance
Lisa Happ
The Finance Department consists of five divisions: Administration, Accounting, Purchasing, Collections, and Utility Billing. Each of these divisions represents specific areas of responsibilities for the Finance Department. The Finance department is responsible for accounting and financial reporting, debt management, budget and financial planning, cash management and investing, licensing, pensions, property & casualty insurance, tax administration, revenues, vendor disbursements, and water and sewer billing.
Fire Chief
David A Schumann

Five fire stations are located throughout the village. The department offers emergency response services including fire, ambulance, hazardous materials, underwater rescue and recovery, high angle, trench and confined space rescue; and education/fire prevention programs including school presentations, fire safety trailer, station tours, high rise drills, and Explorer Scout Post 333.

Director of Information Technology
Peter Schaak

The Information Technology Department (IT) is responsible for purchase, support, and maintenance of Schaumburg's computer and communications systems, the village-wide area network and Local Area Networks (LAN) in all village facilities including the Municipal Center, fire stations, Martin J. Conroy Public Safety Building, Family Counseling Center, and Engineering and Public Works facility. IT is also responsible for the village’s 311 Customer Service Center.

Director of Human Resources
Patricia Hoppenstedt

The Human Resources Department is responsible for developing and maintaining processes that enhance the five principles of the village’s Talent Management Plan which are to attract, engage, build, promote, and retain talent. The village’s goal is not just to hire employees, but hire people who will likely be successful as public servants, and support and develop them throughout their careers.

Director of Community Development
 Julie Fitzgerald
The Community Development Department services include: economic development, planning and zoning, development engineering, building construction, and code compliance. Special programs include landscape design and plan compliance, neighborhood planning, residential teardown and replacement assistance, permitting services, building code compliance inspections, land development services, code enforcement, environmental health, and fire inspection services.
Chief of Police
James Lamkin
The Schaumburg Police Department’s mission is to “Serve, protect and enhance the quality of life through community partnerships.” Community policing is the cornerstone of those partnerships. The police department is committed to working with citizens, businesses, schools, community groups, elected officials, public agencies and all city staff. Working together, we make a difference. Under the direction of Chief James Lamkin, members of the police department are empowered to take ownership of their assigned responsibility. By engaging the community we seek to identify and solve problems that threaten the quality of life. Embracing the village’s organizational values of customer service, respect, trust and teamwork assists us in maintaining integrity and public trust. The police department is divided into four divisions. They are Administration, Patrol, Investigations, and Special Operations, each lead by a Commander. Our efficiency and effectiveness is represented by sworn and civilian personnel. We value each member regardless of their position, for their contribution in accomplishing our mission. The vision of the police department is to “Be a model law enforcement agency viewed internally and externally as professional, enthusiastic, trustworthy, and at the forefront of the police profession.” The members of the police department are committed to our mission and vision which guide us daily in serving the community.
Director of Engineering and Public Works

David Lawry


The Engineering and Public Works Department is responsible for maintaining village-owned properties and equipment. The department prepares detailed plans and specifications for public improvements, infrastructure, and rehabilitation projects.  The department oversees the construction of streets, street lights, sidewalks, bike paths, sewers, water mains, grading and parking lots. Snow removal and landscape maintenance is also a significant responsibility of the department.

Director of Cultural Services
Elizabeth H Armistead

The Cultural Services Department has three primary responsibilities activities relating to the Schaumburg Prairie Center for the Arts, special events management, and cable television production. The Prairie Center serves as the hub of arts activities in the Northwest suburbs; music, theatre, dance, film, story telling, children's performances, and the visual arts are offered year round in the Center's 442-seat theatre, outdoor stage and gallery. A fully-equipped video production studio provides a platform for the department to develop programming for the village’s cable television channels. The Special Events Division oversees coordination of activities including Septemberfest, the Prairie Arts Festival, and the Volunteer of the Year Awards program.

Director of Transportation
Karyn Ann Robles

The Transportation Department plays a key role in transportation planning both in the village and throughout the region. In addition, the department administers a variety of programs among which are local traffic regulation development and oversight, senior taxi subsidy, traffic signal interconnect monitoring, airport contract management and local transit service provision, bike path planning, and local transportation plan review.


101 Schaumburg Court, Schaumburg, IL 60193-1899
P: 847.895.4500

Dial 311 for non-emergency requests