The Customer Service Request (CSR) is a fast and easy way for Schaumburg Residents to report an issue or request service. Examples of Service requests range from reporting a pothole to streetlight outages. Residents should not create a CSR for Mulch delivery; visit the mulch page for ordering information.
Your CSR includes a tracking number; allowing online access for monitoring the progress of your request.
You have three ways to submit a CSR: