Contact Us

 

Dial 911 for FIRE or POLICE EMERGENCIES  

 

ROBERT O. ATCHER MUNICIPAL CENTER

101 Schaumburg Court

Schaumburg, IL 60193-1899

 

Dial 311 anywhere in Schaumburg to connect to an operator for non-emergency requests


Regular Business Hours:

Monday - Friday 8am to 6pm

Non-Emergency dial 311 within Schaumburg borders or dial 847.895.4500 to reach a 311 representative 24 hours a day, 7 days a week.

 

Holiday Hours:
  • December 23: 8am to 1pm
  • December 26: Closed
  • December 30: 8am to 1pm
  • January 2: Closed


ONLINE SERVICES

 

Text 847-306-9862

A customer service representative will respond 24/7 to issues that need addressing such as potholes or streetlights that are out, etc. that are texted to 847-306-9862. This number should be used for texting only to create a Customer Service Request (CSR) and should not be used to report emergencies. All emergencies should be reported by dialing or texting 911.


STAY CONNECTED