Contact Us

Emergency Information  

If a police officer, firefighter, or paramedic is needed, dial 911 (or Text to 911) for assistance. 

  

One Call Reaches All

Sign up today for Schaumburg’s Emergency Alert Program. The public can customize how it would like to be contacted and the type of announcements received.


General Information and Requests for Service

Dial 311  for Operator Assistance when in Schaumburg or dial 847.895.4500 

The 311 Customer Service Center is staffed 24/7 including weekends and holidays to assist callers with general questions or for reporting  non-emergency issues (i.e. Tall Grass).  Residents can request service using the online CSR system or have a 311 staff member create it for them.  Examples of service requests include reporting a pothole or streetlight outage.  


ROBERT O. ATCHER MUNICIPAL CENTER

101 Schaumburg Court

Schaumburg, IL 60193-1899

 

Regular Business Hours:

Monday - Friday 8am to 6pm

  • Phone Number:  Dial 311 for Operator Assistance when in Schaumburg or dial 847.895.4500 when outside of Schaumburg.

The Municipal Center will be closed the following dates:

Memorial Day

Monday, May 28, 2018

Independence Day

Wednesday, July 4, 2018

Labor Day Monday

September 3, 2018

Thanksgiving Day

Thursday, November 22, 2018

Day after Thanksgiving

Friday, November 23, 2018

Christmas Eve Monday

December 24, 2018

Christmas Day

Tuesday, December 25, 2018

New Year’s Eve

Monday, December 31, 2018

New Year’s Day

Tuesday, January 1, 2019

 

ONLINE SERVICES

 

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