Contact Us

ROBERT O. ATCHER MUNICIPAL CENTER

101 Schaumburg Court

Schaumburg, IL 60193-1899

 

Regular Business Hours:

  • Monday - Friday 8am to 6pm
  • Non-Emergency dial 311 within Schaumburg borders or dial 847.895.4500 to reach a 311 representative 24 hours a day, 7 days a week.

Holiday Hours:

  • December 23: 8am to 1pm
  • December 26: Closed
  • December 30: 8am to 1pm
  • January 2: Closed

 

STAY CONNECTED

FIRE AND POLICE - EMERGENCY 911

Dial 311 for non-emergency requests

 

ONLINE SERVICES

 

Text 847-306-9862

A customer service representative will respond 24/7 to issues that need addressing such as potholes or streetlights that are out, etc. that are texted to 847-306-9862. This number should be used for texting only to create a Customer Service Request (CSR) and should not be used to report emergencies. All emergencies should be reported by dialing or texting 911.