Water & Sewer 


Drinking & Tap Water

Storm Water Management

Sanitary Sewer

Drinking Water

Storm Water

The Village of Schaumburg’s public water supply is one of the highest rated water systems with the highest rated water quality in the country. More…

The Village of Schaumburg is tributary to four different watersheds. Those watersheds are: West Branch Salt Creek, Poplar Creek... More…

The Village of Schaumburg maintains the sewer system by providing support to residents and businesses. More…

 Contact Public Works 
For questions regarding water quality or service problems (low pressure, sewer backups), please call Public Works at 311 or complete an online Customer Service Request (CSR) 
Contact Community Development
If you have a current drainage issue or problem, you may contact the Community Development Department at 847.923.4420 for non-emergency assistance, or submit a CSR.  If you are experiencing a severe drainage issue or you own a structure which has flooded, you may contact the Public Works at 311 for emergency or flooding assistance.
Contact Water Billing 

For questions regarding your water usage, bill amount or final water bill, please call Water Billing at 847.923.4520.  Office hours are:  Monday through Friday, from 8 am to 6 pm.

Due to changes in village procedures beginning August 1, the village will be issuing only one final water and sewer service shut-off notice to accounts that have delinquent charges. Prompt payment by the shut-off date listed on the notice will be necessary to avoid water from being shut off. Pink door hangers will no longer be issued by the village beginning August 1. For questions regarding water billing, call (847) 895-4500.

101 Schaumburg Court, Schaumburg, IL 60193-1899
P: 847.895.4500

Dial 311 for non-emergency requests